Privacy Policy
Privacy Policy
This Privacy Policy describes how Winx India collects, uses, and discloses your personal information when you visit our website or make a purchase from us.
Information We Collect
- Information You Provide Directly:
- Contact information: Name, billing address, shipping address, email address, landmark and phone number.
- Account information: Username and password (if you create an account).
- Payment information: Credit card details (we do not store these directly; they are securely processed by a third-party payment gateway).
- Order details: Products purchased, quantity, and any other information you provide related to your order.
- Communications: Content of messages you send to us through the Site, such as contact form submissions, product reviews, or customer service inquiries.
- Information Collected Automatically:
- Device information: Your web browser, operating system, IP address, time zone, and some of the cookies installed on your device.
- Usage information: How you browse and interact with the Site, including pages viewed, links clicked, search terms, and browsing activity over time.
- Location information (with your consent): Your general geographic location or more precise location information, which may be collected if you enable location services on your device.
How We Use Your Information
We use the information we collect for various purposes, including:
- To fulfill your orders and provide customer service.
- To manage your account and personalize your experience on the Site.
- To improve our Site and your browsing experience.
- To send you marketing communications (with your consent).
- To comply with legal and regulatory requirements.
Sharing Your Information
We may share your information with third-party service providers who help us operate our business and the Site. These service providers are contractually obligated to keep your information confidential and use it only for the purposes we have specified.
We may also disclose your information if we are required to do so by law or if we believe it is necessary to protect the rights, property, or safety of ourselves or others.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Your Choices
- Opting Out of Marketing Communications: You can unsubscribe from our marketing emails by clicking on the "unsubscribe" link at the bottom of any such email.
- Accessing and Updating Your Information: You can access and update your account information by logging into your account on the Site.
Children's Privacy
Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to delete the information from our records.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you want to make a complaint, please contact us by email or by mail using the details provided below:
Winx India
Address - 96 Makardah Road, 1st Floor, Room No-101, Kadamtala, Howrah-711101 West Bengal India.
Email - info@winxindia.com
Call - +918961889261
(Call between 10 AM to 7 PM) MON TO SAT
